Please note that online order terms and conditions remain valid for orders placed online, shipped and collected in-store, see below for more details.

Delivery & Payment Terms and Conditions
Next Day delivery orders must be placed before 12 noon GMT to ensure same day dispatch. Please our Whats App Service for next day delivery costs.  UK public holidays and weekends are not counted as working days. Orders placed on Friday will be shipped on Monday.
UK deliveries are made between 9 am and 5 pm GMT.
 
We can send your order to any address where it can be signed for. As soon as it is signed for, by you or someone else, the dispatch process is complete and the responsibility for your purchase passes to you.
 
As a guide, we aim to have your order packed as quickly as we can - usually within 24 hours, this may be longer during busy periods.

Bank holidays: please note that we do not ship during bank holidays. Any orders placed during a bank holiday will be processed the next working day.

Collect in store: 
When collecting your order in store these items must not be tried on in the shop. Items should be taken home to try and returned to store for a refund if necessary. Refund Policy still applies and due to our financial refunds will still take 14 days to complete.

Late Returns: You have 14 days from when you receive your parcel to return your items back to us. If the goods are returned outside of this timeframe then the goods will not be accepted and returned to the customer. 

Acceptance of order
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion.

We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.