PRIVACY POLICY

IMPORTANT INFORMATION

This Privacy Notice is a source of information that explains how we, Portobello Road Princess Ltd as a data controller processes your personal data using this website or other means, including any data you may provide through this website when you purchase a product or otherwise interact with us.

Processing is a broad term and includes (amongst other things) collecting, recording, storing, amending, reviewing, using and deleting personal data.

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The data controller decides how your personal data is processed and for what purpose. The processing of personal data is governed by the General Data Protection Regulation (GDPR).

This website is not intended for children and we do not knowingly collect data relating to children.

INFORMATION ABOUT US

Portobello Road Princess Ltd. is a registered company in England & Wales Address : 182 High Street, Hadley, Barnet EN5 5SZ

Email: info@portobelloroadprincess.com

Summary

Portobello Road Princess Limited is committed to ensuring the security and protection of your personal information that we process

We keep the data we hold about you to an absolute minimum.
We use your data to provide our services to you, respond to your enquiries, manage our relationship with you and meet our legal obligations.
We delete your data when it is no longer needed or at your request.
We never sell your data to third parties and your data is only shared with trusted third parties for very specific reasons (see below).

Legal Basis for Processing Personal Data

Under GDPR, we are required to inform you of the legal basis for processing your personal data. Depending on the specific processing activity, we rely on the following legal bases:

Consent: When you sign up for newsletters, marketing communications, or special offers, we process your data based on your explicit consent, which you can withdraw at any time.
Contractual Necessity: We use your personal data to fulfill our contract with you, such as processing orders or providing customer support.
Legitimate Interests: In some cases, we process your data for legitimate business interests, such as improving our services or sending service-related communications, while always ensuring that your privacy rights are protected.
Legal Obligations: We may process your data to comply with legal and regulatory obligations.

Personal Information we collect and use

Portobello Road Princess collects email addresses and certain other Personal Information to contact you about events, offers, new products and other information that might be of interest to you. You can review, amend or ask to have this information deleted at any time, by emailing info@portobelloroadprincess.com

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any incomplete or inaccurate data we hold about you.
Right to Erasure: Also known as the "right to be forgotten," you can ask us to delete your personal data when it's no longer necessary for us to process it.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another service provider.
Right to Object: You can object to certain processing activities, such as direct marketing. You can opt-out of marketing emails by clicking the "unsubscribe" link in any email or contacting us at info@portobelloroadprincess.com.

Sharing and transferring your personal data

Your data is only shared with trusted third parties who help us provide certain aspects of our services, specifically we engage third parties to:

Facilitate the sending of emails to customers and suppliers.
Facilitate customers in making credit card payments.
Manage our sales and customer support services to you.

We also have to share information and data to comply with applicable laws, regulations, legal process and enforceable Governmental requests.

Retaining your personal information

We will hold your information for as long as is needed to provide our services to you. We may also hold some of your information for as long as is necessary to meet legal requirements, resolve disputes, prevent fraud or enforce our terms and conditions.

How to Withdraw Your Consent

If you have provided consent for us to process your personal data (for example, for marketing purposes), you can withdraw this consent at any time by:

Unsubscribing from emails using the link provided in the communication.
Contacting us at info@sassandedge.com to request withdrawal of consent.

We hope that we can resolve any queries or concerns you may have about the way we process your information but if you are not happy with how we manage your information then you have the right to lodge a complaint with a supervisory authority. For the UK please see https://ico.org.uk/concerns/

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

UPDATING THIS PRIVACY NOTICE

We will regularly review and, where necessary, update the privacy information in this Privacy Notice. Last reviewed 19/04/25